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Business Analyst Competency Assessment And Framework

True Assessments provide an organisationally based Business Analyst Competency assessment for organisations, IT professionals and consultants.

It can quickly provide a baseline from which to make informed decisions regarding the resource allocation of business analysts, identify skills gaps, and develop professional development plans.

The Business Analyst competency assessment utilises a unique standard of ‘people and process’ skill sets against which participants are assessed.

We call it the ‘art’ and ‘science’ of business analysis. These crucial capabilities were compiled utilising the extensive experience across project environments in all industries and enterprise areas by our partner

The assessment can be used to assess the following roles:

  • Business Analyst
  • Project Leaders
  • Team Members
  • Subject Matter Experts and other Specialists
  • Project Coordinators

The assessment enables a participant to self-assess competency against a genuinely unique database reflecting Best Practice, as drawn from our partner’s experience in applying the following standards in real project environments. The result is a comprehensive suite of Assessment Modules which apply across all industries and enterprise areas.

Business Analyst Competency Assessment and Framework

Business Analyst Knowledge Areas

Business Analysis Planning and Monitoring

Business Analysis Planning and Monitoring is the knowledge area that covers how business analysts determine which activities are necessary in order to complete a business analysis effort. It covers identification of stakeholders, selection of business analysis techniques, the process that will be used to manage requirements, and how to assess the progress of the work. The tasks in this knowledge area govern the performance of all other business analysis tasks.


Elicitation describes how business analysts work with stakeholders to identify and understand their needs and concerns, and understand the environment in which they work. The purpose of elicitation is to ensure that a stakeholder’s actual underlying needs are understood, rather than their stated or superficial desires.

Requirements Management & Communications

Requirements Management and Communication describes how business analysts manage conflicts, issues and changes in order to ensure that stakeholders and the project team remain in agreement on the solution scope, how requirements are communicated to stakeholders, and how knowledge gained by the business analyst is maintained for future use.

Enterprise Analysis

Enterprise Analysis describes how business analysts identify a business need, refine and clarify the definition of that need, and define a solution scope that can feasibly be implemented by the business. This knowledge area describes problem definition and analysis, business case development, feasibility studies, and the definition of solution scope.

Requirements Analysis

Requirements Analysis describes how business analysts prioritize and progressively elaborate stakeholder and solution requirements in order to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders. It involves analysing stakeholder needs to define solutions that meet those needs, assessing the current state of the business to identify and recommend improvements, and the verification and validation of the resulting requirements.

Solution Assessment and Validation

Solution Assessment and Validation describes how business analysts assess proposed solutions to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution. It also describes how business analysts assess deployed solutions to see how well they met the original need so that the sponsoring organization can assess the performance and effectiveness of the solution.

Underlying Competencies

Underlying Competencies describes the behaviours, knowledge, and other characteristics that support the effective performance of business analysis.

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Business Analyst Competency assessment methodology

Business Analyst Competency Assessment and FrameworkThe assessment is managed via the True Assessments online console in which the assessment is initiated and configured by an assessment facilitator. It also used to manage the customisation and distribution of survey email invitations and reminders, tracking of survey progress and generation of the comprehensive final reports.

Using the True Assessment engine, surveys and remediation recommendations are able to be quickly and efficiently delivered with minimal interruption to the client being assessed.

  • Business Analysts and other stakeholders are requested to complete online assessments via portal managed email invitations containing the survey access instructions.
  • The BA competency assessments gather information targeted at the individual BA That is structured to allow for ‘self ranking’ against best practice standard.
  • There is an option for other Stakeholders, (see below), to be asked a similar set of targeted survey questions for a 360° survey ranking against the individual’s self-ranking. The options being for:
    – Line Managers
    – Colleagues
    – Customers
    – Sponsors
  • The assessment produces a detailed report for each individual business analyst as well as a comprehensive corporate report summarising trends across the assessment group directly from the portal.

Business Analyst Competency Assessment and Framework

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Contact True Assessments to find out how our Business Analyst Competency assessment can help organisations make more informed project resource allocations and build a baseline framework of BA capabilities


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